+Front-line technical support over email and tickets.
+Learned company utilities, internal systems, and applications in depth.
+SQL and access work when needed; process foundation for the eng path.
Wilmington PLC · August 2019 – Present. Wilmington PLC is a group of companies providing training and professional services, including training and courses for the accountancy sector.
Tyler Symonscommitted June 2019·EDS Fire Protection Ltd. (Freelance)
2019 · freelancea4e91c2
Website & advertisement creation
June 2019
First independent website build with a real client.
Tyler Symons committed June 2019 · EDS Fire Protection Ltd. (Freelance)
+Worked with the business director on requirements for a company website.
+Aligned on design, colour, media, and overall presentation.
+Built the site independently on Wix.
Tyler Symonscommitted 2018·Brooksby Melton College
education2018 · educationb7d02e8
Level 3 Creative Media
2018
Creative media study before professional web work.
Tyler Symons committed 2018 · Brooksby Melton College
+Level 3 Creative Media
+Built creative and media foundations before entering web work
Tyler Symonscommitted Aug 2017 – Jan 2018·Graphic Packaging International, Bardon
2017 · staffd1c55a0
Staff Assistant
Aug 2017 – Jan 2018
Professional ops — reliability under deadline pressure.
Tyler Symons committed Aug 2017 – Jan 2018 · Graphic Packaging International, Bardon
+Professional environment; reliability, organisation, attention to detail.
+Solved material shortages and kept work moving under deadline pressure.
Tyler Symonscommitted Feb 2016 – Jul 2017·Ibstock Business Centre, Ibstock
2016 · officee8f13b6
Office Assistant
Feb 2016 – Jul 2017
Front-of-house and multi-business support.
Tyler Symons committed Feb 2016 – Jul 2017 · Ibstock Business Centre, Ibstock
+Front-of-house support and direct customer communication.
+Telephone enquiries and day-to-day ops across businesses in the centre.
Tyler Symonscommitted 2016 – 2018·Stephenson Studio School
education2016 · educationf0a27c4
GCSEs & BTEC Computer Science
2016 – 2018
Foundations — computer science and core GCSEs.
Tyler Symons committed 2016 – 2018 · Stephenson Studio School
+BTEC Computer Science — Level 2 Pass
+GCSE English Language — 6
+GCSE Mathematics — 5
+GCSE English Literature — 4
+Combined Science — 5
+GCSE Film Studies — C
README · AI workflow
How I work with AI
AI accelerates the work. Ownership stays with the engineer.
I use AI to move faster on real product work — draft, explore, implement — then I slow down where it matters: review, edges, and the call on what ships.
1Clarify the outcome and constraints before touching code.
2Sketch a plan; use AI to explore approaches with real codebase context.
3Implement with AI where it helps — keep the agreed approach in view.
4Review hard: reject wrong or unsuitable paths; refactor until it fits.
5Test behaviour and chase edge cases before calling it done.
6Ship only when maintainability, security, and architecture fit check out.
Technical ownership stays with me — requirements, architecture fit, code quality, debugging, testing, security, and whether the solution is fit for production.